Customer Reviews

Fremantle Bentech Customer Testimonials

At Fremantle Bentech Computers we love to hear from you.
We receive shining testimonials from our customers all the time and are proud to share the reviews.

Roderick Brown

Fantastic experience. My SSD failed in my iMac and I needed an urgent repair (as we all do). After googling Apple Authorised repairers I called Bentech and spoke to Nelson who to my amazement said to bring it in and maybe it could be repaired on the same day. I found the service courteous and Bentech called a few hours later to advise the job was done.. Thanks team Bentech. Well done!! A full 5 star performance.

Jodie Lee-McCulloch

Ben and his totally awesome team at Bentech have saved my IT bacon on more than one occasion.  Their consistently approachable, friendly, knowledgeable and efficient support with anything computer based is nothing short of outstanding.  They understand that my PC is my livelihood, so their attentive and efficient turnaround times is always appreciated.  I’ve been in business for a long time, and never before have I worked with such a great bunch of IT gurus – they certainly break the mould.  Well done guys.  Thanks as always for being so simply brilliant at what you do and smiling while you do it!  Jodie Lee-McCulloch, BlueWren Solutions.

David Tilley

"Bentech Computers have been the sole provider of all our PC’s and other computer needs over a number of years. Prior to using Bentech, having one of our computers go down or needing to be repaired was extremely costly to the firm and a pain to deal with. Bentech offers a fast, reliable and affordable repair service and the helpful staff are always able to fix any issues such as a virus or loss of data that we have on occasion. I have no hesitation in recommending Bentech for all your computer requirements."

Daphne Masters

"I've only ever used Ben Tech for all my computer, laptop issues for over 10 years now.
Thank you Ben and your staff for your honesty and reliability over the years, that my computer / laptop is always in good hands. Your prices are affordable and the timing of the job at hand, I know you have always been true to your word. Top customer service, you will always have a repeat customer here."

Brent Donovon

"So many businesses offer after sales support but these guys really are as good as their word. Support is the keyword because all through the dramas with our computer, nothing was ever too much trouble. Five stars plus!"

"These guys are always helpful, don't try to sell you the earth and really know what they are doing. Nice guys too! Highly recommended! "

Dylan O'Donnell

"This store have great staff and I've always found them to be really helpful. I've had a look around and their prices are bloody good too. Wouldn't hesitate to recommend them at all. Ben is also good to talk to."

Angelo Cinalli

"I just wanted to show my appreciation to Ben who tested an internal hard disk drive for me today.
He tested it within a few minutes whilst I waited and didn't charge for it. The drive turned out to be fine but Ben was so friendly. Thank you and I will recommend you to my friends and family."

Ashleigh Arbuthnot

"Excellent service, reliable, efficient and they know their stuff. Bentech has set up the computer system for our business and home office. They offer expert advice and ensure everything always runs smoothly. Can't recommend them highly enough."

Grant Hunt

"I found BENTECH computers very professional with excellent customer service at a reasonable price. They acted with prompt professional service to meet my needs."

Gonni Bruekers

"Computer is running like a dream. Macbook Pro with the dreaded pinwheel and Adobe problems taken to Bentech last week. They were absolutely wonderful in their professionalism, expertise, timeliness and pricing, and I am very glad to have found them. Highly recommended."

Geraint Davies

"Just a short note to thank-for rescuing me yesterday by so promptly and efficiently diagnosing and repairing my lap top.
I had previously spoken to firms in WA who said this was an impossible task and that I would have to send my lap top – to the Eastern States. That was yesterday – today I fly in the next 30 minutes to Adelaide and then on to UK via Brisbane, Sydney and Melbourne – in 7 days I will be on my way back to UK.
So you did save my business trip from disaster – we will recommend your services to all our WA based clients and we have many. You are true professionals!"

Daniel Liao

"Although I didn't get my laptop repaired here but Ben was very friendly and honest about the problem my laptop has at the inspection and recommended I bring it to Asus official repair center cuz it would cost me more money than I originally bought my laptop."

Jane Davies

"The lovely guys at Bentech saved my life today... Can't speak highly enough of their professionalism and response time....
Immediate response and solution... And very reasonable prices...
A+++++ I will be using them again."

Cherise Haslam

"When we had difficulty with our new computer, the after sales service and support were terrific. Nothing was too much trouble and we always felt supported and the problem was fixed at no cost. Very highly recommended and nice guys to boot!"

Alex Brownbill

Sitting in store right now while they look at my computer under warranty, which gets "absolutely top priority"

Brian Booy


Paolo Tresoldi

Super friendly service and prompt response are only two of the things that I experienced at Bentech !
Highly recommended to anyone with computer issues"

Alan Jackson

Once again I had an emergency with my iMac.  This time the screen had locked and the OS would not boot.  Called in to the shop and Ben and his team fixed it and repaired the OS in about 1-2 hours so it’s all good again.  I live in Menora (near next to Mt Lawley) so it’s a bit of a drive to go to their shop in Fremantle but the trip is worth it. This is the second time I’ve relied on Bentech to fix my iMac and they were great the first time and the service the second time has proved they are still excellent.  Their analysis and troubleshooting is very thorough.  Once again, many thanks to Ben and his team."

Charlie Guilloteau, Metis Design & Engineering

I just wanted to take the time to thank you very much (especially Steve B) for your help in resolving the ransomware hack we got last week.

We really appreciated the quick response and quick turnaround to fix the issue.

We are very happy to have Bentech Computers as our IT partner and look forward to continuing the collaboration through this new year."