RTP – Recommended Technology Platform

Minimum and recommended technology platform guidelines for managed clients

We love helping to keep everything running beautifully  in your business, and this can be impossible, or just super hard to do, if technology is too old, slow or just not fit for purpose.

As such we have put together a handy little recommended technology platform, as well as a minimum platform guide. Any Technology not meeting the minimum specifications will be excluded from any SLA/Response Time guarantees and we may choose not to support, or we may bill for support, at our sole discretion.

Different horses for courses of course, so the platform guide is modelled on an average workstation, used for day to day office work. Trying to do AutoCAD, video editing or playing the latest games will result in severe disappointment.

These standards are reviewed and updated periodically and we will let you know if technology in place at your organisation is needing to be replaced or upgraded now or in the near future.

Recommended Technology Platform guidelines (RTP)

Hardware:

Intel Core i3 6th Generation CPU or higher

8GB Ram Minimum

250GB Solid State Drive

All computers to have TPM for Bitlocker Drive Encryption

Bitlocker encryption

Manufacturer onsite warranty

Software:

Microsoft Office 2016 or above. 365 HIGHLY recommended.

Exchange Email with Microsoft 365

MFA (Multifactor Authentication) on all 365 accounts

Microsoft 365 Backup to external Cloud repository

Adobe reader

Managed Kaspersky Antivirus (or other Bentech approved AV product)

Managed backup (local or cloud depending on criteria)

Windows 10 Professional

Servers:

Server Essentials 2016 or greater

Domain (active directory) logins

Local Backup

Cloud Backup with ability to virtualise and connect to server in the cloud

Support for workstation backup

Manufacturer onsite warranty

Network hardware:

Sophos Hardware Firewall with VPN

Ubiquity WIFI Hardware

50/20 NBN Connection or greater with Static IP Address

MINIMUM Technology Platform guidelines (MTP)

Hardware:

Intel Core i3 3th Generation CPU or higher

8GB Ram Minimum

120GB Solid State Drive (20% free space required)

Laptops to have TPM for Bitlocker encryption

Laptops to be encrypted with Bitlocker

Software:

Microsoft Office 2013 or above. 365 HIGHLY recommended. Office 2010 is End of Life as of October 13, 2020

Exchange Email with Microsoft 365

Adobe Reader

Managed Kaspersky Antivirus (or other Bentech approved AV product)

Windows 10 Professional

Servers:

Server Essentials 2016 or greater

Local Backup with Offsite backup (HDD swapping)

Network hardware:

Good quality NBN Modem router

50/20 Minimum NBN Connection